baji 2's Privacy Policy
Your personal information is important to us. This policy clearly explains what data we collect, why we collect it, and how it is kept secure.
This privacy policy applies to all services and activities on the baji 2 platform. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. Please read this policy carefully.
The Scope and Definitions of This Policy
In this privacy policy, "we", "us", or "platform" refers to baji 2 and all services under it. "You" or "user" refers to any person who visits our website or uses our services.
"Personal information" means any information that can directly or indirectly identify you. This includes:
- Your name, date of birth, and national identity card details
- Contact address, mobile number, and email
- Details of financial transactions and payment methods
- Technical information such as IP address, device type, and browser
- Your activity and usage patterns on the platform
This policy applies to all adults residing in Bangladesh who use baji 2 services. Reading our Terms and Conditions alongside this privacy policy will give you a clear understanding of the platform's complete framework.
What Information We Collect
baji 2 collects information in two main ways: information you provide directly, and information collected automatically while you use the platform.
2.1 Information You Provide Directly
We collect information you voluntarily provide when registering an account. This includes:
- Full name and date of birth (for age verification — all services are for ages 21+ only)
- Mobile number and email address
- Password (stored in encrypted form — we never see your plain-text password)
- bKash, Nagad, Rocket, or Upay number or bank account details for payments
- National identity card or passport details when identity verification is required
- Information provided when contacting the support team
2.2 Automatically Collected Information
When you use baji 2, certain technical information is automatically recorded. This is necessary to improve service quality and maintain security:
- IP address and geographic location (at a general level)
- Browser type and version, operating system
- Device identification information
- Which pages were visited and how long was spent on them
- Information obtained through cookies and similar tracking technologies
2.3 Transaction Information
Details of every deposit, withdrawal, and betting activity are securely recorded in our system. This information is essential for ensuring financial accountability and complying with anti-money laundering policies.
How Your Information Is Used
baji 2 does not collect or use any information unnecessarily. Collected information is used only for the specific purposes listed below:
3.1 Account Management and Identity Verification
Information is used to create, maintain, and ensure secure login to your account. Through age verification, we ensure that only persons aged 21 or above can use the services.
3.2 Processing Financial Transactions
Payment information is used to process deposits and withdrawals. This information is essential for completing transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Service Improvement
By analysing your usage patterns, we improve the platform's functionality and usability. This analysis is carried out in a fully anonymous manner.
3.4 Customer Support
Our 24/7 live chat and email support team uses the information you provide to resolve your issues. Communication history is retained so that future support can be faster and more effective.
3.5 Security and Fraud Prevention
Information is used to detect and prevent unauthorised access to accounts, financial fraud, and suspicious activity. This is done to protect your account and funds.
3.6 Communications and Notifications
Your contact information is used to send important notifications about account activity, transaction confirmations, password changes, or security-related matters.
Important: Your personal information is never sold. Information is shared with third parties only in specific circumstances — details are given in Section 5.
Cookies and Tracking Technologies
baji 2 uses cookies to operate the platform correctly and to improve your experience. Cookies are small data files stored in your browser.
4.1 Essential Cookies
These cookies are required to run the platform's basic functions. Without them, it is not possible to maintain login sessions, perform security checks, or complete transactions. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferred language, display settings, and other user-specific preferences. They make your next visit more convenient.
4.3 Analytical Cookies
These cookies are used to collect anonymous statistics about which pages are visited most, how long users stay, and where problems occur. This information cannot be used to identify any individual.
4.4 Cookie Controls
You can manage or delete cookies from your browser settings at any time. However, please note that disabling essential cookies may cause some platform features to stop working correctly.
Policy on Sharing Information with Third Parties
baji 2 never sells, rents, or exchanges your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the specific situations below:
5.1 Payment Processing Partners
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used only for the relevant transaction.
5.2 Technology and Service Partners
For server hosting, data analysis, security testing, or operating customer service software, we work with trusted technology partners. These partners are required to follow our guidelines and confidentiality agreements.
5.3 Legal Obligations
Where disclosure of information to the relevant authorities is legally required under applicable Bangladeshi law or a judicial order, we may do so.
5.4 Prevention of Financial Crime
If a specific suspicion of money laundering or financial fraud arises, information may be provided to the relevant authorities in accordance with the applicable legal framework.
Our commitment: Your information will never be shared with any third party for reasons other than those stated above. No information is sent to advertisers or data brokers.
Technical Measures for Data Security
baji 2 follows industry-standard technical measures to protect your information. The key components of our security framework are described below:
6.1 Encryption Technology
All data exchanged between your browser and our servers is secured with SSL (Secure Socket Layer) encryption. Passwords are never stored in plain text — they are always stored as strong cryptographic hashes.
6.2 Access Controls
Access to your personal information is limited to only those staff members who need it for their work. All access is logged and reviewed regularly.
6.3 Regular Security Reviews
Our system's security is tested regularly. If any vulnerability is identified, corrective action is taken promptly.
6.4 Response to Security Breaches
Should a data security breach occur for any reason, affected users will be notified as quickly as possible and advised on the necessary protective steps.
How Long Data Is Retained
baji 2 does not retain your information indefinitely. The retention period for data is determined by its necessity and legal obligations.
7.1 Data for Active Accounts
Necessary information is retained for as long as your account remains active. This includes account details, transaction history, and contact information.
7.2 After Account Closure
Some information may be retained for a set period after an account is closed. Financial transaction records are kept for legal purposes. Once the specified period ends, data is securely deleted or anonymised.
7.3 Cookies and Session Data
Session cookies are deleted when the browser is closed. Persistent cookies generally expire within 30 days to 1 year.
Your Rights Regarding Your Information
baji 2 believes every user should have full control over their own information. To that end, we ensure the following rights for you:
8.1 Right to Access
You can find out at any time what information we hold about you. To do so, please contact our support team.
8.2 Right to Correction
If any of your information appears to be incorrect or incomplete, you can request a correction. We will help you update your name, contact details, or other information.
8.3 Right to Deletion
In certain circumstances, you can request that your information be deleted. However, if there is a legal obligation or the information relates to an ongoing financial transaction, deletion may not be possible.
8.4 Right to Restrict Processing
In some cases, you can restrict the processing of your information. This generally applies when there is a dispute about the accuracy of the information or when the lawfulness of processing is in question.
8.5 Right to Lodge a Complaint
If you have a complaint regarding a breach of this privacy policy, please contact our support team. Complaints can be submitted in Bengali or English via our 24/7 live chat or email. Our contact address is: [email protected]
To learn about your rights and options for setting limits related to responsible gambling, please read our Responsible Gaming Policy.
Protection of Minors
All baji 2 services are strictly for persons aged 21 or above. We do not knowingly collect information from any minor.
Age is verified at the time of registration. If we become aware that we have inadvertently collected information from a minor, it will be deleted immediately and the relevant account will be closed.
If you believe a minor is using our platform, please notify our support team immediately.
Third-Party Websites
Our platform may occasionally contain links to third-party websites. These sites have their own privacy policies, and baji 2 is not responsible for them.
You are advised to read the privacy policy of any third-party site before visiting it.
Privacy Policy Updates
baji 2 reserves the right to update this privacy policy as needed. If significant changes are made, we will clearly announce them on the website and notify registered users by email or notification.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. You are therefore advised to review this page regularly.
If you have questions about any part of this policy or would like more details, you can visit our FAQ section. You can also visit the About Us page for general information about baji 2.
Contact: For any privacy-related queries or complaints, reach our support team at: [email protected] or via 24/7 live chat.